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Wednesday, April 24th 2024

"I'm a travel junkie who's hooked on deals from YWG." - Chris Myden



2023
19
July
Winnipeg to Dublin, Paris, or London - $197 to $346 CAD roundtrip including taxes

London, England

WestJet is showing what appears to be mistake fares from Winnipeg to Dublin, Ireland or Paris, France or London, England for between $197 and $346 CAD roundtrip including taxes..

The flights have 1 stop each way, in Calgary.

It's always tough to know if tickets will be issued in a situation like this, so proceed with caution. If you do attempt to book these, do not book anything non-refundable for at least 48 hours.

WestJet's mistake fares to Europe seem to pop up every few years. Some times they've worked out, other times they haven't.

Update Wednesday

Well, this story has made it into the National Post and the Calgary Herald.

On Twitter, WestJet has been shifting the blame to FlightHub.

But for some reason FlightHub's account was suspended. Not sure what they said to cause that, or if it's related...



In the Calgary Herald article "WestJet told Postmedia it became aware of the issue last Friday, saying it originated from an update to the airline’s computer system that caused fares to display incorrectly on some third-party websites."

Depending on the numbers, one would think WestJet could swoop in and play the hero here and parlay this into some positive media exposure and word of mouth at a cost that would be relatively small compared to a typical advertising campaign. Especially considering the smaller markets around B.C., Alberta, Saskatchewan, and Winnipeg that were involved and are typically harder to reach when it comes to marketing flights to Europe. I know for a fact that people love to tell others about a ridiculous deal they got even 10-15 years later.

Update Sunday @ 3:30 PM CST

Sorry that I could not update earlier. The fallout happened just as I was leaving for a camping trip, and I did not have Internet during the weekend.

On Friday evening, WestJet cancelled these tickets, despite the fact that tickets had already been issued.

Personally, I think either WestJet or one of their data providers is to blame here (they are blaming each other). FlightHub is just caught in the middle. I was seeing similar price errors coming from WestJet on EasyJet's website during the same period of time, which FlightHub has no involvement with.

About the only thing that can help in this situation is media coverage. Some of you may recall WestJet changing their mind and deciding to honour the fares they cancelled during the SellOffVacations / WestJet error fares in February of 2020. But then of course the pandemic hit, and most didn't get a chance to use them anyways.

Tchadas Leo of CHEK News is one reporter interested in interviewing people for this story. He can be reached at: [email protected]

If anyone has any other media contacts that might be interested, comment below or shoot them an e-mail.

Update @ 11:27 AM CST

Receiving reports of WestJet confirmation numbers and eTickets (13 digit numbers) being issued, which is the best case scenario...



Still, keep the expectations low until the dust settles. It typically takes 24-48 hours for things to play out in these situations.

Update @ 12:45 PM CST

This could be over. I haven't seen any cheap ones from any origins in a while. If you still do, comment below!

Tip for those who booked this

- If your confirmation code contains a mix of letters and numbers, it won't work on the WestJet site. That's not a WestJet confirmation code. WestJet's codes are all letters. Some have received an e-mail from ACCELYA with their 'letters only' code. Others have been contacting FlightHub through the live chat function to ask for their 'all letters' WestJet confirmation code and can log into the WestJet site to see their reservation.

Availability for travel

September, October, November 2023

How to find and book this deal

1. Start with one of the following FlightHub searches:

Winnipeg to...

Dublin, Ireland
^^ $197 roundtrip

Paris, France
^^ $327 roundtrip

London, England
^^ $346 roundtrip

Barcelona, Spain
^^ $580 roundtrip

2. Try other dates in September, October, and November.

The cheapest dates you see on Google Flights should correlate to the cheapest fares you can find on FlightHub.

screenshots from FlightHub





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Comments from Facebookers

Comments from Everyone Else

13 Responses to "Winnipeg to Dublin, Paris, or London - $197 to $346 CAD roundtrip including taxes"


    Has Chris_Myden been here?
       Chris_Myden on July 14th, 2023

    Forr those with the issue of their confirmation code not working...

    Tip from someone on the Vancouver site: Wait for another email soon from ACCELYA. Looks like Flighthub booked throuhg ACCCELYA and the new alpha only code will come.

    Have also been seeing people mention they contacted FlightHub (live chat agent) for their 'all letters' confirmation code.

    Has Melissa Schlichting been here?
       Melissa Schlichting on July 14th, 2023

    Booked Winnipeg to Dublin at 11am this morning, got a confirmation, but just now received an email from Flighthub:

    Dear Customer,

    We regret to inform you that WestJet has requested us to cancel your reservation as result of a third-party error that occurred during the booking process. A full refund will be processed back to the original form of payment within the next few business days.

    Please find below an official statement provided by WestJet regarding the cancellation of your reservation.

    Hello,

    We regret to inform you that we are unable to honor your recent booking.

    As a result of a third-party error, WestJet fares were mistakenly advertised and cannot be honoured. As such, we are canceling your booking.

    We apologize for this inconvenience.

    Thank you in advance for your cooperation on this matter.

    WestJet

    We thank for your understanding and apologize for the inconvenience.

    Your FlightHub Customer Service Team.

    Was worth a shot! Thanks Chris!!!

    Has Jessica been here?
       Jessica on July 14th, 2023

    Hi Chris,

    Thanks for the blog posts! Just wanted to give an update. We had booked Winnipeg to Paris for 200 dollars round trip for 7 people Nov 16-22. Issued tickets and on the westjet app confirmed. Then just found out logging into flighthub they cancelled the reservations and the westjet reservation was removed and no longer available to add back on. Worth the shot though! Is this worth trying to dispute or is this part of the cancellation policy that FlightHub is able to cancel it and issue refunds within the same day booking?
    Thanks!

    Has Selena been here?
       Selena on July 14th, 2023

    Ours got confirmed with tickets issued then cancelled as well… super bummed

    Has Don C been here?
       Don C on July 14th, 2023

    After seeing these posts I checked and I've also received the flight hub cancellation email. I am still able to see the booking showing up in the WestJet app under "Trips". Hoping this ends up being honored in the end

    Has Heidi been here?
       Heidi on July 15th, 2023

    Booked Dublin + West Jet cancelled ????

    Has Heidi  been here?
       Heidi on July 15th, 2023

    The ??? above were a crying emoji! It was worth a shot!

    Has Rose o been here?
       Rose o on July 15th, 2023

    I had both Westjet confirmation and FlightHub.

    When I looked at my WestJet app it was on there and all got canceled.

    I called both WestJet and FlightHub. Both are pointing fingers at the other and neither will help. Apparently 3000 flights were booked and cancelled.
    So disappointing. If anyone has tips. Let me know!

    Has Breanne been here?
       Breanne on July 15th, 2023

    I also purchased the dublin flight just recieved an email saying they cancelled due to pricing error.

    Quick question... if I cancelled it.. Zero refund but they can cancel it??!!

    Has Selena been here?
       Selena on July 15th, 2023

    I highly recommend those who had their tickets cancelled reach out to both Westjet and FlightHub to get their responses in writing and then file a complaint with the CTA. As others have noted - why do consumers have to abide by cancellation terms, yet airlines and third parties have no onus to honour their fares or provide some type of compensation? After all, we agreed to be charged the amount we paid for in exchange for the service…

    Travel agencies and airlines should be held accountable to their errors.

    Has Chris_Myden been here?
       Chris_Myden on July 16th, 2023

    Sorry that I could not update earlier. The fallout happened just as I was leaving for a camping trip, and I did not have Internet during the weekend. Thanks to everyone for the level-headed comments. I know how disappointing this outcome can be and the anger that comes with it. I was a little scared to see what the comments would be today.

    As you all know, on Friday evening, WestJet cancelled these tickets, despite the fact that tickets had already been issued.

    Personally, I think either WestJet or one of their data providers is to blame here (they are blaming each other). FlightHub is just caught in the middle. I was seeing similar price errors coming from WestJet on EasyJet's website during the same period of time, which FlightHub has no involvement with.

    About the only thing that can help in this situation is media coverage. Some of you may recall WestJet changing their mind and deciding to honour the fares they cancelled during the SellOffVacations - WestJet error fares in February of 2020. But then of course the pandemic hit, and most didn't get a chance to use them anyways.

    Tchadas Leo of CHEK News is one reporter interested in interviewing people for this story. He can be reached at: [email protected]

    If anyone has any other media contacts that might be interested, let us know or shoot them an e-mail.

    Has Susan been here?
       Susan on July 17th, 2023

    Booked Winnipeg to London. Got all the westjet confirmations. Signed into westjet and our tickets were there. 24 hours later , poof! They were gone.

    Shame on you westjet! They should have to honour. Take responsibility for your mistake.

    Has Ryan Bradfort been here?
       Ryan Bradfort on July 19th, 2023

    Why is it so difficult to join the Facebook group? My request was denied after pending for a week. I have booked many travel deals from this website over the years, including this one, and have a lot to contribute.

    Please consider not being so strict on member approvals to the group - some of us only use facebook for marketplace or groups and therefore don't have friends lists or profiles full of photos. Ban someone later if they aren't behaving.

    Thanks.

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